ePsych Billing Reviews 2026
Real feedback from therapists, psychologists, and psychiatrists who trust us to handle their insurance billing every day.
4.9
Average rating across 30+ verified reviews
98% would recommend ePsych Billing
95%+ first-pass claim acceptance rate
30-day free trial, no long-term contract
ePsych Billing Reviews
Written by practicing mental health professionals across the United States.
Alex is a godsend. He is awesome in both this practice as well as with UMADAOP Lucas County. It is a genuine pleasure to work with him — everything is great and I truly could not ask for more!
Emily Boston
Private Practice, Ohio
Sep 2026
This has been a fantastic company to work with! Alex has been particularly wonderful — professional, very responsive, knowledgeable — just everything we could have hoped for. A complete breath of fresh air compared to our previous biller.
Lisa Hardebeck
Mental Health Counseling Practice
Sep 2026
What a fantastic company! Managing billing and insurance has always been one of the toughest challenges for our practice. I can’t express enough how much of a game-changer this partnership has been. Alex has been exceptional — our billing is now running smoothly and efficiently.
Lillian McCord
MHC Practice Owner
Sep 2026
I’ve used ePsych for approximately one year and they’ve been absolutely amazing! Brandon and Alex are always available to answer questions and provide timely solutions. I recommend them as my one and only claims and billing managers.
Jennifer Pierson
Licensed Psychologist
Aug 2026
ePsych Billing has been one of the best business decisions I have made. They are easy to work with, thorough, and provide quick responses. They also have a very reasonable rate. I have used other vendors and this is DEFINITELY the great choice.
Mindy Moore
Private Practice Therapist
Aug 2026
By far the best biller we’ve ever used for our neuropsychology practice. Alex is exceptional — it’s not uncommon for him to reply to an inquiry within minutes. We’ve seen our reimbursements increase exponentially since switching to ePsych.
David Dvali
Neuropsychology Practice
Aug 2026
Alex Ziki at ePsych Billing is the man! He has stayed on top of my billing and claims processing better than anyone I’ve worked with since starting my practice 4 years ago. Do yourself a favor and start working with them ASAP.
J. Phillips
Solo Practicing Therapist
Aug 2026
This is an EXCELLENT company that knows the subtle difference in managing behavioral health practices. With ePsych Billing, I’ve had zero rejected claims and payment within 30 days. I strongly recommend them — mental health billing is not the same as regular medical billing.
Angela Larery
Behavioral Health Clinician
Aug 2026
ePsych Billing is phenomenal! I have been in practice since 2003 and have had several billing services, but ePsych leaves them all in the dust. Alex recovered thousands of dollars I was never paid due to poor previous billing service.
Katherine
Private Practice
July 2026
4.9⭐
Average Rating
95%+
First-Pass Claim Rate
4.7%
Industry-Low Rate
30-Day
Free Trial
Why Mental Health Professionals Trust ePsych Billing
ePsych Billing reviews consistently highlight one thing that separates this company from every other medical billing service: it is run by a mental health professional, not just a billing company. Alex, the founder, holds a Master’s Degree in Psychology and spent years teaching psychology at the university level. That background shapes every interaction and every billing decision the team makes.
For therapists, psychologists, psychiatrists, and counselors, this matters enormously. Mental health billing operates under a completely different set of rules than general medical billing — from CPT code specifics (90837, 90834, 90832) to payer-specific behavioral health requirements, to the nuances of credentialing for telehealth services. A billing company without that specialized knowledge costs practices thousands of dollars in denied or underpaid claims every year.
According to ePsych Billing reviews, clients see measurable results quickly. Many reviewers report that within 30–90 days of switching, their reimbursements increased substantially and their rejection rates dropped to near zero. The 30-day free trial removes all risk from making the switch.
What Clients Say Most About ePsych Billing
Across dozens of ePsych Billing reviews, certain themes come up again and again:
- Dedicated billing specialists — Every client is assigned a personal biller (Henry, Max, Brandon, Ben, Sam, Adam, Roger, Marshall, Sean) who learns their practice and stays on top of claims proactively.
- Responsive communication — Multiple reviewers note that their specialist responds to questions within minutes, not days. This is consistently cited as a major differentiator.
- Recovering lost revenue — Several reviews specifically mention that ePsych recovered thousands of dollars in previously rejected or unpaid claims from prior billing companies.
- Affordable pricing — At 4.75% of collections with no startup fees and no long-term contracts, ePsych Billing’s rate is significantly below industry average (5–15%).
- Peace of mind — The most emotionally resonant reviews describe finally being able to focus on patient care without the cognitive drain of billing anxiety.
If you are searching for honest ePsych Billing reviews from real mental health practitioners, the pattern is clear: this is a service that delivers on its promises, works as a true partner to your practice, and does so at a price that makes financial sense.