ePsych Billing provides mental health billing services for therapists, psychologists, psychiatrists and group practices.
Why it matters
Mental health medical billing looks simple from the outside. Most of your sessions use a handful of CPT codes. But anyone who has billed for a therapy practice knows the codes are the easy part.
General medical billing companies build their workflows around primary care and surgery. Therapy claims get treated as an afterthought, and that's usually where denials pile up. As one of our clients put it, billing for mental health services is not the same as billing for medical services. We agree, which is why mental health is all we do.
What we do
Our medical billing for mental health services covers the full revenue cycle, from the moment a client books to the day the last dollar lands in your account. We verify insurance, submit clean claims, post payments within 24 hours, appeal denials the same day they're processed, and chase every unpaid balance until it's resolved.
Take the complete package, or tell us where your process breaks down and we'll start there.
Comparing billing support? Review mental health billing costs and pricing questions, use the vendor comparison worksheet, and read the claim-denial guide before discussing your practice's needs.
Before claims go out, we verify each client's insurance and eligibility and check whether authorization is needed. Fewer surprises for you and your clients.
We enter charges and submit primary and secondary claims every day. Each claim is checked for missing client information and eligibility before it leaves, which is how 95% pass the first time.
EOBs are posted within 24 hours of reaching the system, so you always know exactly who owes what.
Denied claims are appealed the same day they're processed. We follow them through until you're fully paid and fix the cause so the same denial doesn't keep coming back.
Anything unpaid past 30 days gets followed up weekly. The goal is simple: bring your insurance balances over 90 days down to zero.
Your account manager sends daily, weekly and monthly reports showing what was billed, what was paid and what was denied. No guessing where your money is.
We handle Medicare and Medicaid claims as well as commercial insurance, and we work with the EHR or billing software you already use. Don't have one yet? We'll set you up with a practice management system at no cost and help you learn it.
Who we work with
We work with solo clinicians taking insurance for the first time and with group practices that have outgrown an in-house biller. Our billing services for mental health providers support:
Psychiatric billing: When a psychiatric visit combines medication management with psychotherapy, it is billed as an evaluation and management (E/M) service plus a psychotherapy add-on code (90833, 90836 or 90838). Medicare guidance expects the two services to be separately identifiable, with psychotherapy time documented apart from the E/M time. The people handling your claims understand these time-based psychotherapy codes. See our psychiatric billing services.
Moving from an umbrella practice to your own? Cleaning up after a previous biller left a mess? We've done both many times. Several of our clients came to us with piles of rejected claims. We worked the backlog, resubmitted what could still be recovered, and got them paid.
Why ePsych
"Best" is an easy word to put on a website. Here's what it means in practice at ePsych.
Published pricing guides put percentage-based billing at roughly 4% to 10% of collections, and some companies add setup fees, per-claim fees or long contracts. We charge 4.75% of what we collect. No startup fees, no long-term contract. See all our behavioral health billing services.
We're one of the few mental health billing companies that let you try us first. If you're not satisfied within the first 30 days, you pay nothing.
You get a dedicated billing specialist, not a ticket queue. Clients mention their billers by name in their ePsych Billing reviews and client testimonials because they answer questions the same day, often within minutes.
In their words
“We immediately saw a jump in our revenue of what we were collecting.”That practice’s own numbers. Results vary.
“Before ePsych, I used to struggle. Now I am more free.”
“There was just nobody that was going to take anybody as small as me.”
“In just 3 short months, I have collected more money from insurance companies than I have with any other billing company.”
“We've seen our reimbursements increase exponentially since switching to ePsych and we cannot recommend them highly enough.”
“This is an EXCELLENT company that knows the subtle difference in managing behavioral health practices.”
Excerpts from client reviews and recorded client conversations. Each client describes their own practice; results vary.
Getting started
Changing billers sounds painful. In practice, it takes less effort than one bad month of denials.
Talk with Alex about your practice and where money is slipping through the cracks, or contact us.
Day sheets, client demographics and insurance details, shared through secure fax and email.
We connect to your software and flag anything we can still recover.
Charges entered, claims submitted and EOBs posted within 24 hours.
Regular reports, one point of contact, and an A/R balance that keeps shrinking.
Our story
At the end of the day, we both want to help people.
ePsych Billing was founded by Alex Trent, who holds a Master's degree in Psychology and taught psychology at the university level for years. He built this company for mental health professionals because he has spent most of his adult life working beside them. That background shapes how we talk to you, how carefully we handle client information, and how seriously we take your cash flow.
ePsych Billing is a mental health and behavioral health billing company based in Las Vegas, Nevada, founded in 2020. Learn more about our billing company.
Feel free to connect with Alex Trent on LinkedIn, or read our client reviews and video testimonials. We're always glad to build relationships with people in the field. At the end of the day, we both want to help people. If we can give you more time and attention for your clients, we've done our job.
FAQ
Spend your time with clients, not insurance companies. Book a free call with Alex to talk through your billing, find out where revenue is slipping away, and see what our mental health medical billing services could do for your practice. Then try us free for 30 days.
