2300 W Sahara Ave,
Ste 800

Las Vegas, NV 89102

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Talk to someone who actually understands and cares about your field.

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For therapists, psychologists & psychiatrists

Mental Health Billing Services From People Who Understand Your Field

You became a clinician to help people, not to spend Thursday evenings on hold with an insurance company. ePsych Billing provides mental health billing services for therapists, psychologists, psychiatrists and group practices, and we’re led by someone with a Master’s in Psychology who knows what a 90837 is and why payers love to deny it.

  • No setup fees
  • Month-to-month
  • 30-day free trial
4.75%

of collections, with no setup fees

24 hrs

to post your EOBs and ERAs

95%

of claims pass the first time

30 days

free trial, then month-to-month

Why it matters

Why Mental Health Medical Billing Needs a Specialist

Mental health medical billing looks simple from the outside. Most of your sessions use a handful of CPT codes. But anyone who has billed for a therapy practice knows the codes are the easy part.

General medical billing companies build their workflows around primary care and surgery. Therapy claims get treated as an afterthought, and that’s usually where denials pile up. As one of our clients put it, billing for mental health services is not the same as billing for medical services. We agree, which is why mental health is all we do.

  • Time-based codes90832, 90834 and 90837 are billed by session length, and 90837 draws more payer scrutiny than almost any other code. Your notes need start and stop times that back it up.
  • Behavioral health carve-outsA client’s card may say Blue Cross, but their mental health benefits might be managed by a different company altogether. Send the claim to the wrong one and it bounces.
  • Authorizations and session limitsSome plans require authorization after a set number of visits. Miss it, and those sessions may never get paid.
  • Telehealth rulesModifier 95 or GT, place of service 02 or 10. The right combination changes from payer to payer.
  • CredentialingIf your CAQH profile lapses or payer enrollment isn’t finished, even a perfect claim gets rejected.
What we do

Our Mental Health Billing Services

Our medical billing for mental health services covers the full revenue cycle, from the moment a client books to the day the last dollar lands in your account. We verify insurance, submit clean claims, post payments within 24 hours, appeal denials the same day they’re processed, and chase every unpaid balance until it’s resolved.

Take the complete package, or tell us where your process breaks down and we’ll start there.

Insurance eligibility verification

Before claims go out, we verify each client's insurance and eligibility and check whether authorization is needed. Fewer surprises for you and your clients.

Charge entry and claim submission

We enter charges and submit primary and secondary claims every day. Each claim is checked for missing client information and eligibility before it leaves, which is how 95% pass the first time.

Payment posting (EOBs and ERAs)

EOBs are posted within 24 hours of reaching the system. Most billing companies take two business days or longer, so you always know exactly who owes what.

Denial management and appeals

Denied claims are appealed the same day they're processed. We follow them through until you're fully paid and fix the cause so the same denial doesn't keep coming back.

Accounts receivable follow-up

Anything unpaid past 30 days gets followed up weekly. The goal is simple: bring your insurance balances over 90 days down to zero.

Reports you'll actually read

Your account manager sends daily, weekly and monthly reports showing what was billed, what was paid and what was denied. No guessing where your money is.

We handle Medicare and Medicaid claims as well as commercial insurance, and we work with the EHR or billing software you already use. Don’t have one yet? We’ll set you up with a practice management system at no cost and help you learn it.

Who we work with

Billing Services for Mental Health Providers of Every Size

We work with solo clinicians taking insurance for the first time and with group practices that have outgrown an in-house biller. Our billing services for mental health providers support:

  • Licensed therapists and counselors (LPC, LCSW, LMFT)
  • Psychologists and neuropsychology practices
  • Psychiatrists and psychiatric practices
  • Group practices and multi-provider clinics
  • Medicare, Medicaid and commercial insurance billing
  • Solo practices going out on their own

Moving from an umbrella practice to your own? Cleaning up after a previous biller left a mess? We’ve done both many times. Several of our clients came to us with piles of rejected claims. We worked the backlog, resubmitted what could still be recovered, and got them paid.

Why ePsych

What Makes Us One of the Best Mental Health Billing Services

“Best” is an easy word to put on a website. Here’s what it means in practice at ePsych.

A 30-day free trial

We're one of the few mental health billing companies that let you try us first. If you're not satisfied within the first 30 days, you pay nothing. Your claims get paid and you collect more, or you don't pay us.

A real person who knows your practice

You get a dedicated billing specialist, not a ticket queue. Clients mention their billers by name in their reviews because they answer questions the same day, often within minutes.

What Our Clients Say

What Our Clients Say

Getting started

How Switching to ePsych Works

Changing billers sounds painful. In practice, it takes less effort than one bad month of denials.

1

Book a free call

Talk with Alex about your practice and where money is slipping through the cracks, or contact us.

2

Send your information

Day sheets, client demographics and insurance details, shared through secure fax and email.

3

We set up and clean up

We connect to your software (or give you ours free) and flag anything we can still recover.

4

Claims go out daily

Charges entered, claims submitted and EOBs posted within 24 hours.

5

You get results

Regular reports, one point of contact, and an A/R balance that keeps shrinking.

Our story

Founded by a Psychologist, Not a Software Company

ePsych Billing was founded by Alex, who holds a Master’s degree in Psychology and taught psychology at the university level for years. He built this company for mental health professionals because he has spent most of his adult life working beside them. That background shapes how we talk to you, how carefully we handle client information, and how seriously we take your cash flow.

Feel free to connect with Alex on LinkedIn. We’re always glad to build relationships with people in the field. At the end of the day, we both want to help people. If we can give you more time and attention for your clients, we’ve done our job.

FAQ

Frequently Asked Questions

01. What are mental health billing services?
Mental health billing services manage the insurance side of a therapy or psychiatry practice: verifying coverage, submitting claims, posting payments, appealing denials and following up on unpaid balances. The goal is to get you paid in full and on time, without you doing the paperwork.
02. How is mental health billing different from general medical billing?
Mental health billing relies on time-based psychotherapy codes, behavioral health carve-outs, session limits, authorizations and telehealth rules that general medical billers rarely deal with. Small mistakes, like billing 90837 without documented session time, lead to denials or audits.
03. How much do mental health billing services cost?
Most companies charge 5% to 15% of collections, sometimes with setup or per-claim fees on top. ePsych charges 4.75% of collections, with no setup fees, no long-term contract and a 30-day free trial.
04. Do I have to switch my EHR?
No. We work with the EHR or billing software you already use. If you don’t have one, we’ll provide a practice management system free of charge and help you get comfortable with it.
05. What CPT codes are used in mental health billing?
The most common are 90791 and 90792 for diagnostic evaluations, 90832, 90834 and 90837 for individual psychotherapy (roughly 30, 45 and 60 minutes), 90847 for family therapy with the client present, and 90853 for group therapy.
06. Do you handle Medicare and Medicaid claims?
Yes. We handle Medicare and Medicaid claims along with commercial insurance.
07. How does telehealth billing work for mental health services?
Telehealth claims usually need a modifier (such as 95 or GT) and a place-of-service code (02 or 10). Requirements differ by payer and change often, so each claim should be checked against the plan’s current rules.
08. How quickly will I get paid?
Claims go out daily and EOBs are posted within 24 hours of reaching our system. Payment timing depends on the payer, but clean claims get paid faster, which is why we aim for 95% of claims passing the first time.
09. Can you recover claims my previous biller left unpaid?
Yes. We review your outstanding claims, correct and resubmit the ones that can still be filed, and appeal the ones that were wrongly denied.
10. How do I choose the best mental health billing service?
Look for a company that specializes in mental health, publishes its pricing, doesn’t lock you into a contract, gives you a dedicated biller and sends regular reports. Ask about their first-pass claim rate and how fast they post payments and work denials. Here are 10 questions to ask a mental health billing company before you sign.

Ready to Get Paid for Every Session You See?

Spend your time with clients, not insurance companies. Book a free call with Alex to talk through your billing, find out where revenue is slipping away, and see what our mental health medical billing services could do for your practice. Then try us free for 30 days.