2300 W Sahara Ave,
Ste 800
Ste 800
Las Vegas, NV 89102
Talk to someone who actually understands and cares about your field.
M-F, 9am-5pm PST
We're ready and eager to meet your billing needs.
Las Vegas, NV 89102
Talk to someone who actually understands and cares about your field.
We're ready and eager to meet your billing needs.
ePsych Billing takes the insurance work off your plate. We audit and submit your claims daily, handle mental health insurance billing with every payer, appeal denials the same day they are processed and follow up on unpaid balances every week, so you can focus on your clients.
Most billing companies build their workflows around primary care and surgery, and therapy claims get treated as an afterthought. That is usually where denials pile up.
ePsych Billing is a behavioral health billing company built only for therapists, counselors, psychologists, psychiatrists and group practices. It was founded by Alex, who holds a Master’s degree in Psychology, so the people handling your claims understand time-based psychotherapy codes, behavioral health carve-outs, authorizations and telehealth rules.
Every client gets a dedicated billing specialist, not a ticket queue. Learn more about us.
“I strongly recommend this company for mental health clinicians as billing for mental health services is not the same as billing for medical services/codes.”Angela Larery, ePsych Billing client
Our behavioral health medical billing services cover the full revenue cycle. Take the complete package, or tell us where your process breaks down and we will start there.
Every claim is audited daily before it goes to the insurance company, so it is not denied because of a clerical error. Pre-authorizations can also be sent to insurers on request.
We examine every claim denial and appeal it the same day it is processed, then collect the outstanding balances you are owed.
Within 24 hours of your office scanning EOBs, all insurance payments and contract adjustments are posted accurately to patient ledgers.
Before claims go out, we verify each client’s insurance and eligibility and check whether authorization is needed.
Procedures not attached to an insurance claim are batched daily, and we take proactive steps to keep unattached procedures to a minimum.
Insurance balances overdue past 30 days are followed up weekly, with the goal of bringing balances over 90 days down to zero.
Daily summaries track your A/R balance, how many overdue claims were appealed and what was collected that day, plus a detailed monthly analysis.
Many claims are denied for missing information. We check each patient’s file for errors and list them in your daily email summary.
Your management team gets a daily email of our collection work, including any issues slowing things down, plus a detailed monthly progress report.
A denied claim is money you already earned. Our claim denial management services are built to get it back quickly and to stop the same denial from coming back.
Many denials start with incomplete or missing patient information, which is why we check files before claims leave and aim for 95% of claims passing the first time. See the top reasons insurance claims are denied.
“Henry was able to quickly clean that mess up and get all the claims fixed and resubmitted, and recovered thousands of dollars for me that I had not ever been paid due to poor previous billing service.”
— Katherine Rosemond
Our mental health insurance billing services fit into the way your practice already works.
A behavioral health billing service should never leave you guessing. You will see what was billed, what was paid and what was denied.
How many claims were worked that day, your A/R balance, overdue claims appealed, money collected and any errors or issues found.
Every insurance balance past 30 days is followed up, with an optional list of who we are in contact with at each insurance company.
A full analysis of your insurance aging report and a detailed report on the progress of our collection work.
4.75% of what we collect, whatever your practice size. No startup fees and no long-term contract.
If you are not satisfied within the first 30 days, you pay nothing. After that, it is month-to-month.
A real person who knows your practice and answers your questions the same day.
Built for mental health professionals by a founder with a Master’s in Psychology. Read our mission statement.
“By far the best biller we’ve ever used for our neuropsychology practice. Brandon is exceptional in his understanding of our billing and credentialing needs and very responsive. It’s not uncommon for him to reply to an inquiry within minutes of sending the email and his accuracy is unparalleled. We’ve seen our reimbursements increase exponentially since switching to ePsych and we cannot recommend them highly enough.”
David Dvali“This is an EXCELLENT company that knows the subtle difference in managing behavioral health practices. I previously had difficulty with claims being rejected and insurances companies delaying payment for months at a time; with ePsych Billing, I’ve not had any rejected claims and payment has been within 30 days.”
Angela Larery“We moved to ePsych billing after encountering a number of billing issues with a past biller. They were great communicators and have honestly really helped us turn things around.”
Salome WalshDaily auditing and submission of primary and secondary claims, insurance eligibility verification, EOB posting within 24 hours, procedure verification, same-day appeals on denied claims, weekly follow-up on balances past 30 days, insurance aging reports and daily and monthly reporting.
We examine every denied claim and appeal it the same day it is processed. We follow each claim until you are paid in full and fix the cause so the same denial does not keep coming back.
Yes. We handle Medicare and Medicaid claims as well as commercial insurance.
No. We work with any digital claims system you already use. If you are using paper claims, we will set up a digital claims system for you at no charge.
Within 24 hours after your office scans them, all insurance payments and contract adjustments are posted to patient ledgers.
We charge 4.75% of collections, with no setup fees and no long-term contract. You can also try us free for 30 days.
A daily email summary of the claims we worked, collections, appeals and any issues, plus a detailed monthly analysis of your insurance aging report and our progress.
Book a free 15-minute call with Alex to talk through your billing. You can also call 323-374-5479 or contact us.
Talk to someone who actually understands your field. Book a call with Alex to find what is causing problems with your billing, then try our behavioral health billing services free for 30 days.