ePsych Billing - Services, Process, and Client Support

Managing billing in today’s healthcare environment requires accuracy, consistency, and clear communication. ePsych Billing provides professional billing services for mental and behavioral health practices across multiple specialties, helping providers reduce administrative burden and focus on patient care.

Who We Serve?

ePsych Billing works with a wide range of mental and behavioral health providers, including:

• Psychiatry
• Psychology
• Counseling and therapy practices
• Group and multi-provider clinics

Our services are designed to support different practice models, payer mixes, and documentation workflows.

Our Services

We offer end-to-end billing support tailored to the needs of mental and behavioral health practices:

• Insurance eligibility and benefits verification
• Charge entry and claims submission
• Payment posting and reconciliation
• Denial management and appeals
• Accounts receivable (A/R) follow-up
• Patient billing and statements
• Compliance-focused billing review

Each service is delivered with attention to accuracy, efficiency, and payer requirements.

Our Billing Process

Our process is built around transparency and consistency:

1. Onboarding and Practice Review

We review your workflows, EHR, payer mix, and billing goals to ensure alignment from the start.

2. Clean Claim Submission

Claims are reviewed prior to submission to minimize errors and reduce denials.

3. Active Follow-Up

Outstanding claims are monitored and followed up with payers as needed.

4. Reporting and Visibility

Providers receive clear reporting to track billing activity and performance.

Client Support and Communication

ePsych Billing emphasizes professional, structured communication. Providers have access to:

• Defined communication channels
• A dedicated support structure
• Clear expectations and response timelines

Our goal is to support long-term, productive partnerships built on trust and clarity.

Why Practices Work with ePsych Billing?

• Experience across multiple mental health specialties
• Structured, ethical billing processes
• Emphasis on transparency and accountability
• Scalable services for growing practices

ePsych Billing is committed to helping mental and behavioral health providers manage billing with confidence.